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Jim Cramer on Salesforce: “It’s Tough Because the Market Hates Software”

finance.yahoo.com · May 9, 2026 · 18:36

Salesforce, Inc. (NYSE:CRM) is one of the stocks Jim Cramer shared his thoughts on as he discussed Big Tech’s AI spending. When a caller asked about the stock during the episode, Cramer said:

Okay, CRM’s very tough. It’s one of my smallest positions. It’s tough because the market hates software, whether it be Palantir, whether it be ServiceNow, whether it be Salesforce, whether it be Workday. It doesn’t matter. It hates Adobe. It hates software so much that it even has gotten to Microsoft. I’m not going to push anything that’s software.

Salesforce, Inc. (NYSE:CRM) provides CRM-focused tools that help businesses manage customer interactions, use AI agents, analyze data, collaborate, and run marketing, commerce, and field service operations. During the April 20 episode, when a caller noted that they are close to taking out their cost basis and sought Cramer’s advice on whether they should trim their position, he responded:

Okay, we have a small position for my Charitable Trust. There was an interesting article today in the Journal about how the good things that, two things that Marc Benioff sees. We’re holding it. We think that… eventually, it’s a long-term position because I think that what Marc’s talking about is stuff that will happen by 2030. If you can wait that long, there’s no need to do anything. But I think that the stock is putting in a bottom here because it’s incredibly cheap. I would not sell it at these prices.

While we acknowledge the potential of CRM as an investment, we believe certain AI stocks offer greater upside potential and carry less downside risk. If you're looking for an extremely undervalued AI stock that also stands to benefit significantly from Trump-era tariffs and the onshoring trend, see our free report on the best short-term AI stock.

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